FAQ

Answers to most common questions. If you need more information then contact us via info@d-robe.com.
 

About D-Robe

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4 independent souls with broad experience in fashion, wholesale, sales & advertising. All mixed with some disrupting sauce for a spicy bite.

Our pre-washed Robe are designed for ultimate comfort and equipped with an Assassin hoodie (to hide when on a mission). Besides the two front pockets, we have added an extra inside-pocket to carry your wallet or phone (great when visiting one of the fancy festivals). Furthermore, a double belt loop to adjust the correct height of your belt. No itchy label inside, so no scissors acquired to ruin your Robe. Hanging-loop for hanging. We have designed this piece with narrow sleeves to make it a daily, and outside wearable, Robe. Even when cooking the sleeves will fit like a glove.

D-Robe was founded in AMS after a long search for finding the perfect gift for Christmas. After not finding the correct fit, model, color, fabric & style, we decided to create D-Robe. An independent privately owned Dutch product made for the brave. And if you wonder what the D stands for. Dope. Because that’s how you are going to look while wearing them.

Shipping & Delivery

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That depends on our mood. If we're busy not scratching our balls, expect your package in 3 to 5 working days. If you are in a hurry, just call us: +31 6 46207199 (between 09.00 till 18.00 hours).

Unfortunately this is not possible. We are working with an automated warehouse so the option to pick up your delivery is not possible.

Also it is possible to choose for a PostNL pickup point nearby. When you enter your postal code, you will see the available pickup points. This is only available for orders within The Netherlands.

Netherlands, Belgium, Germany = Free shipping all day long.

If this happens, please let us know as soon as possible via email, phone or chat! The standard procedure will contain a research with the carrier to see where your package is. This can take about 8 business days. We kindly ask you to check up on your neighbours in the meantime.

Returns and exchanges

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If you would like to return your order, the buyer is responsible for the costs. We advise to send your return parcel with a track&trace code. It is possible to return your order, only if the article is in the same state as received. Think about the tags that still need to be attached.

It is not the Robe that doesn’t fit, it’s you! Anyhow, you would like to change or send it back? No problem. Just use the return form in the box.

We expect to process your return shipment within 5 business days of arrival. Once we have received your return shipment, you will be notified via email. Within 5 business days you will receive your money back.

Product Care

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Don't be lazy and put your D-robe inside out before washing on 30°C. Do NOT bleach, duh. And do not iron the print!

HELL NO!!